International Shipments

raregem ONLINE STORE ships anywhere numerous international locations.

 

 

PAYMENT

– All listed prices on overseas customer's site are excluding tax.

– We request that you pay in advance.
– We will not be able to accept any exchanges or returns or refunds because of the customers' personal preferences.
– Payment can be made through Visa, Master card, American Express, Paypal, Apple Pay, Google Pay, and Amazon Pay.
– "Shipping charges" are calculated based on total weight and include our international shipping fees."Shipping charges" will be added at the time of payment.
–Customers outside of Japan may be eligible to pay local customs or duty charges; these are not included in your payment to us. If customs duties or taxes are incurred, please be aware of the customer is responsible for paying them.

 

SHIPPING

Products that you are ordered are usually shipped within 5 business days.
We will send you an email as soon as the estimated shipping date is confirmed.
If your order is received during a long vacation, we will respond after the vacation.

Our shipping method for all regions except Europe is EMS. To Europe, we ship via UPS.
If for some reason we are unable to ship by EMS or UPS, we will change to another shipping company. In that case, we may charge additional shipping fees.
Please note that if the return is sent back due to an incorrect address, we will charge you the return shipping fee.

EMS (Express Mail Service)
EMS is a top-speed international mail service for sending up to 30kg of documents and other goods simply and conveniently to over 120 countries and territories worldwide.
EMS – JAPAN POST

UPS(United Parcel Service)
UPS is operating in more than 200 countries and territories.
UPS has partnered with Yamato Transport, Japan's premier delivery company.
UPS

 

EXCHANGE&RETURNS

Please note that we do not accept any exchanges, returns or refunds due to customer's convenience.
Please read our Shipping & Returns Policy carefully before placing your order.

If you have any problems, please feel free to contact us.